Privacy Policy

Last Updated: 04.06.2026

1. Introduction

Lion Property Management Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Data Controller:
Lion Property Management Limited
114B, College House, Howard Street, Barrow-in-Furness, LA14 1NB
Email: info@lionpropertymanagement.co.uk
Telephone: 01229 846490

We are registered with the Information Commissioner's Office (ICO) under registration number ZC133984.

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Property details

  • Enquiry information

  • Identification documents where required for compliance purposes

Information We Collect Automatically

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages visited and time spent on our website

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests

  • Provide property management, lettings, and related services

  • Manage landlord and tenant relationships

  • Arrange property viewings and inspections

  • Comply with legal and regulatory obligations

  • Conduct identity verification and anti-money laundering checks where required

  • Improve our website and services

  • Send service-related communications

  • Send marketing communications where you have consented to receive them

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent (where required)

5. Sharing Your Information

We may share your personal information with:

  • Contractors and maintenance providers

  • Referencing and credit checking agencies

  • Compliance and anti-money laundering providers

  • Professional advisers

  • Government agencies and regulators where legally required

  • Technology and software providers supporting our business operations

We will only share information where necessary and will ensure appropriate safeguards are in place.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

Retention periods may vary depending on the nature of the information and our legal obligations.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data in certain circumstances

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

You can manage cookie preferences through your browser settings. Further information can be found in our Cookie Policy.

10. Marketing Communications

If you have opted in to receive marketing communications, we may send you information about our services.

You can unsubscribe at any time by following the instructions in our emails or by contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

12. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: www.ico.org.uk

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Lion Property Management Limited
Suite 114B, College House, Howard Street, Barrow-in-Furness, LA14 1NB
Email: info@lionpropertymanagement.co.uk
Telephone: 01229 846490